---
title: Blogs | Kasey Emmerich
description: A lot is going on at TotalCX. Our team is busy helping our customers deliver better service and sell more solutions. Check here for our latest announcements and our expert blog on tech-enabling your business with smart tools.
---

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## [TotalCX Announces Appointment of Chief Operating Officer ](https://www.totalcx.com/blogs/totalcx-announces-appointment-of-chief-operating-officer)

 by [Kasey Emmerich](https://www.totalcx.com/blogs/author/kasey-emmerich)  |  Jun 21, 2023  | [News](https://www.totalcx.com/blogs/tag/news)

 TotalCX promotes Vice President of Operations, Brian Futrell, to Chief Operating Officer

## [TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience](https://www.totalcx.com/blogs/totalcx-has-a-clear-vision-to-help-dealers-deliver-an-outstanding-customer-experience)

 by [Kasey Emmerich](https://www.totalcx.com/blogs/author/kasey-emmerich)  |  Mar 29, 2023  | [Blogs](https://www.totalcx.com/blogs/tag/blogs)

 We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers, fixed ops directors and marketing managers as we...

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