HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring Ammar Zuriki as Chief Technology Officer. Ammar brings 20+ years of leadership...

Phone calls play a pivotal role in shaping how customers perceive the professionalism of your dealership. Legacy phone systems facilitate calls but fail to effectively handle calls or capture valuable data to enhance customer interactions. A modern...

Integration with ICOM AI enables Elead Users to see SMS interactions in CRM

Check out Bart Wilson’s interview with Gary Graves on Driving Sales. Gary gives away some trade secrets on AI and how it can improve Dealership Phone Handling.

Senior Software Engineer Jay Jackson is interviewed onsite at KubeCon 2023. Love to see our team members learning and growing! Check it out!

HOUSTON – November 28, 2023 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its investment in marketing with manpower and technology. Today, TotalCX announces that Jennifer Sanford, founder of...

In today's business arena, where products and services often seem interchangeable, the true differentiator for successful companies lies in the realm of customer experience (CX). It's no exaggeration to say that CX has emerged as the linchpin...