HOUSTON – April 16, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, has added Sandler Partners, North America's fastest-growing independent telecom, cloud, and IT solutions distributor to its partnership...

HOUSTON – February 27, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, has promoted long-time employee, Jonathan Jackson, to its Chief Experience Officer role.

HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring Ammar Zuriki as Chief Technology Officer. Ammar brings 20+ years of leadership...

Integration with ICOM AI enables Elead Users to see SMS interactions in CRM

HOUSTON – November 28, 2023 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its investment in marketing with manpower and technology. Today, TotalCX announces that Jennifer Sanford, founder of...

The list recognizes individuals promoting diversity, equity and inclusion in the technology channel.

TotalCX promotes Vice President of Operations, Brian Futrell, to Chief Operating Officer

TotalCX is pleased to announce the promotion of Leez May to the role of Chief Experience Officer. HOUSTON – Jan. 31, 2023 –TotalCX, a leading provider of AI-driven customer experience management solutions, has announced a new member of the...

Ranked #1 in Dealer Satisfaction, TotalCX wins award in Call Management Category Houston, TX – January 27, 2023 – TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, has received a Highest...

HOUSTON, TX, January 20, 2023 – Konect.ai, the leading AI-powered SMS platform for automotive dealerships, and TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience management solutions, are excited to announce a...