Hosted Phone System

AI-Driven Smart Communications Solution

Future-proof your phone system with our hosted PBX service that’s always on and always up to date. With built-in Call Recording, Call Tracking, Dynamic Number Insertion, Conversational AI, CRM Integration and Click to Call, it’s more than a phone system, it’s a business intelligence engine.

    By delivering actionable data in real time, InteractiveTel’s innovative cloud-based solution is more than a phone system – it’s a smart business intelligence tool.

    InteractiveTel is rich in features that have a big impact on a business’s bottom line. Using the power of artificial intelligence, users can exponentially multiply the capability and effectiveness of all types of sales and service teams.

    Smart functionality, combined with proprietary call tracking, recording and reporting features, means better service, faster sales and more satisfied customers.

    Smart Features to Drive Your Business Forward

    Voice Platform

    Add and edit as many users, devices, and groups regardless of your plan size.

    Provisioning

    Automatically connect Cisco, Obihai, Grandstream, Polycom, and Yealink phones with one click!

    Ringing Groups

    Ring multiple phones, devices, users, and groups at once by creating Groups and Ring Groups.

    Faxing

    With our platform, you can send and receive Faxes from your email on any number.

    AI

    Automatically be notified of mishandled phone leads and Keyword phrases in Real-time

    Advanced Voicemail

    Our Advanced Voicemail delivers your messages to your phone, smartphone, and email.

    Find Me Follow Me

    Add your mobile and other phones into our Platform for a truly unified solution.

    Redundant Datacenters

    Our cloud Platform is incredibly reliable and always available, even if you’re down or offline.

    Call Flows

    Use the drag-and-drop Call Flow manager to easily configure your service features.

    Time of Day

    Setup and manage features based on time and dates on your choosing.

    Conferencing

    Build your own custom Conference Call bridges utilizing your unused lines.

    Intercom and Paging

    Create intercom and paging groups, with full support for intercom on all major brands.

    Menus and Routing

    Record and build custom Menus via Call Flows where callers press 1, 2, 3, etc.

    DISA Dialing

    Access your phone system, dial extensions, and mask your Caller-ID from any other phone.

    Hot Desk Extensions

    Setup and login as a portable user to receive your calls on someone else’s phone.

    That’s Not All! Enjoy 40+ Built-in Sales & Service Tools

    • Local Phone Numbers
    • Toll-free Phone Numbers
    • Unlimited Minutes
    • Managed Phone System
    • Auto-Attendants
    • Multi-level Menus
    • Call Flows
    • Call History
    • Music on Hold
    • Extensions
    • Virtual Extensions
    • Real-time Registrations
    • Real-time Presence
    • PBX Connector
    • Call Recording (Beta)
    • Caller-ID Name
    • Caller-ID Prepend
    • Desk Phones
    • Softphone Apps
    • Conference Phones
    • Analog Adapters (ATAs)
    • Mobile/Landline Devices
    • Do Not Disturb
    • Voicemail Boxes
    • Voicemail to Email
    • Fax to Email
    • Hot Desking
    • HD Calling
    • Fax Boxes
    • SMS/MMS Messaging (Beta)
    • Call Forwarding
    • Call Transfers
    • Call Parking
    • 3-way Calling
    • Dial Directories
    • DISA
    • Blacklists
    • Play Media
    • Ring Groups
    • Intercom and Paging
    • Group Features
    • Feature Codes
    • Conference Bridge
    • Number Manager
    • Text to Speech
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    See What TotalCX Can Do for Your Business