MarketPlace

ICOM AI (formerly Konect.ai) is an artificial intelligence software focused on human-like, SMS-based conversations that effectively drive lead generation and improve dealer workflows. It is now located in Houston, TX, but originated in Vancouver, Canada. It is a platform that combines ML and NLP to raise engagement, drive productive conversations, and encourage customer loyalty. ICOM AI also supports other automotive platforms with ML and NLP to manage chats and enhance engagement. 

Industry-leading digital advertising technology. The only technology in automotive that builds out ads on every vehicle you have the day it hits your website and then automatically adjusts budgeting based upon your available inventory levels. With us, every model has advertising built and adjusted to your sales and inventory volume levels. Come see why some of the top-producing dealers in the US chose Dealer Alchemist to manage their digital budgets.

Never miss an opportunity again. Respond to sales and service on time, every time with GuardianCX. Our expert call center agents will engage immediately to get mishandled calls back on track or save missed sales opportunities.

100% Accountability – Our Rapid Response Team acts on alerts from inbound/outbound calls and texts, too!

Future-proof your phone system with our Hosted VoIP solution that’s always on and always up to date. With built-in Call Recording, Call Tracking, Dynamic Number Insertion, Conversational AI, CRM Integration and Click to Call, it’s more than a phone system, it’s a business intelligence engine.

Our industry-leading phone training program helps your sales and service agents master the art of conversation. Our experts listen to calls and train your agents on proper techniques – not call scripts – for lasting improvements in call performance.