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News
TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience
We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers,...
TotalCX Announces Addition of Chief Experience Officer to Leadership Team
TotalCX is pleased to announce the promotion of Leez May to the role of Chief Experience Officer. HOUSTON – Jan. 31, 2023 - TotalCX, a leading provider of AI-driven customer experience management...
TotalCX Receives Highest Rated DrivingSales Dealer Satisfaction Award
Ranked #1 in Dealer Satisfaction, TotalCX wins award in Call Management Category Houston, TX – January 27, 2023 – TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer...
Blogs
TotalCX has a Clear Vision to Help Dealers Deliver an Outstanding Customer Experience
We are very excited to be a part of the upcoming Digital Marketing Strategies conference May 21-23 in Austin TX! We’ll be joining automotive industry leaders, dealer principals, general managers,...
Why Sell Real-Time Conversation Intelligence?
Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a...
7 Ways to Boost Customer Experience
Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business....
Videos
Bye Bye Bad Business Practices
Build the best customer experiences with collaborative partnerships! In collaboration with Drive Centric Also, check out the blog "Bye Bye Bad Business Practices" by Steve Roessler at...
