Resources
News & Views
News
Konect.ai and TotalCX Announce Strategic Partnership and NADA Show Presence
HOUSTON, TX, January 20, 2023 - Konect.ai, the leading AI-powered SMS platform for automotive dealerships, and TotalCX (formerly InteractiveTel), a leading provider of AI-driven customer experience...
Reflecting its Innovative Products and Solutions that Incorporate Customer Experience Management, InteractiveTel Becomes TotalCX
Company Rebrands to Emphasize Focus on Revolutionizing the Customer Experience in the Automotive Industry HOUSTON, TX. JANUARY 3, 2023 - TotalCX - formerly InteractiveTel - announced today the...
InteractiveTel Acquires Assets of VoIP Provider TruMobility
Deal Expands Reach of Automotive Industry Customer Interaction and Communications Powerhouse HOUSTON – October 6, 2022 – InteractiveTel, a leading provider of AI-driven communications services and...
Blogs
Why Sell Real-Time Conversation Intelligence?
Let’s face it, selling communications is hard. There are dozens of me-too offers in the marketplace. With little, if any, product differentiation, customers either choose a brand they know or a...
7 Ways to Boost Customer Experience
Customer Experience (CX) is a relatively new phrase to describe an old concept. Business owners have known for years that happy customers are a fundamental component of any successful business....
Three Easy Steps to Managing a Mobile Workforce
According to Statista, the current number of smartphone users in the world today is 6.648 billion, and this means 83.72% of the world’s population owns a smartphone. No wonder though – phones are...
Videos
Bye Bye Bad Business Practices
Build the best customer experiences with collaborative partnerships! In collaboration with: Also, check out the blog "Bye Bye Bad Business Practices" by Steve Roessler at...